RS ISO 18295-1: 2017 CUSTOMER CONTACT CENTRES
PART 1: REQUIREMENTS FOR CUSTOMER CONTACT
CENTRES
24,000.00
4
96,000.00
2
Rwanda Standards
RS ISO 15746-2: 2017 AUTOMATION SYSTEMS AND INTEGRATION — INTEGRATION OF ADVANCED PROCESS CONTROL AND OPTIMIZATION CAPABILITIES FOR MANUFACTURING SYSTEMS — PART 2: ACTIVITY MODELS AND INFORMATION EXCHANGE